AAP - Association of Arab Patients

Association of Arab Patients (AAP) has set itself two main goals. On the one hand, the rights and interests of Arab patients who are treated in Europe, especially in German-speaking countries, are to be protected and preserved. This is mainly done with by informing and consulting patients and their relatives. On the other hand, we help medical institutions (hospitals, clinics, practices, medical centers) to optimize the workflows, services, room equipment and handling of patients from an Arab-Islamic perspective by means of AAP certification, which confirms that patients feel well cared for. This will increase patient satisfaction on the ground and create opportunities to attract new patients from Arab countries.

We offer:

•     AAP certification that confirms a minimum standard of adaptation to Arab-Islamic culture (1-5 stars)
•     First point of contact - call in case of problems
•     Patient rights and patient obligations
•     Patient safety
  
•     Patient well-being
•     Follow-up examinations
•     Stay of family members in Germany, Austria and Switzerland
  
•     Treatment errors
  
•     Control of patient receipts or invoices

Offer and further infos:
E-mail:       info@v-a-p.org
Tel.:          0049 30 5595 644/
                 0049 30 9560 5559
Whatsapp: 0049 176 6347 4752